Practice Improvement Coordinator

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Full Time

Days

Job Summary: The Practice Improvement Coordinator serves as the primary clinic-facing partner for population health and value-based care initiatives, providing coordination, operational alignment, and strategic support for assigned clinics. This role works collaboratively with clinic leadership, providers, and cross-functional subject matter experts to improve performance outcomes, strengthen clinic engagement, and support the organization’s value-based care and population health strategies.

Minimum Education: Associate’s, Technical, or Vocational degree in Business, Healthcare Administration, Nursing, Public Health, or related field.

Licensure, Registration and/or Certification: Valid Driver's License, Motor Vehicle Report and proof of vehicle liability insurance in the amount required by Saint Francis Health System (SFHS) guidelines.

Work Experience: Minimum 3 years of Care Coordination, Healthcare Operations, Population Health, Practice Management, Quality Improvement, or Value-Based Care experience.

Knowledge, Skills, and Abilities: Knowledge of Microsoft 365 and other applicable software including PowerBI. Knowledge of Electronic Health Record (EHR) systems. Strong interpersonal, organizational, project coordination, and relationship management skills. Excellent communication skills, both written and verbal that present clear and concise information. Ability to build trust and effectively engage clinic leadership, cross-functional teams, and providers. Effective ability to review, interpret, and communicate performance and operational data to support clinic improvement strategies. Ability to manage multiple priorities and follow through on action items. Strong ability to facilitate collaboration across multiple clinical teams, departments, and organizational stakeholders. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities with competing deadlines. Ability to identify operational barriers, develop practical solutions, and support implementation of improvement initiatives. Sound meeting facilitation and presentation abilities.

Essential Functions and Responsibilities: Serves as the primary population health and value-based care liaison for assigned clinics, building collaborative relationships with providers, clinic leadership, and operational teams. Partners with clinics and organizational leadership to identify opportunities for operational improvement, quality performance enhancement, and advancement of value-based care initiatives. Analyzes and translates clinic performance data into actionable insights and supports the development of improvement strategies and accountability measures. Coordinates cross-functional support from Care Coordination, Pharmacy, Quality, Risk Adjustment, and other subject matter experts to ensure aligned and efficient clinic support. Supports implementation and standardization of clinic engagement processes, workflows, and operational best practices across assigned clinics. Monitors clinic progress toward population health and value-based care goals and communicates updates, barriers, and opportunities to leadership and relevant stakeholders. Coordinates and facilitates clinic engagement activities, including meeting planning, agenda development, follow-up communication, and action plan management.

Decision Making: Independent judgment in making decisions involving non-routine problems under general supervision.

Working Relationships: Coordinates activities of others (does not supervise). Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.

Special Job Dimensions: Occasional travel and occasional flexible hours required.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Population Health - Warren Clinic

Location:

Tulsa, Oklahoma 74136