Servicing Ops Specialist

As the Loan Servicing Operations Specialist you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues.

Primary responsibilities include

• Performs clerical operations related tasks that are routine and/or repetitive in nature, with high quality, in a fast-paced environment.
• Applies various learned methods, procedures and knowledge of the business unit's product(s) and application(s) to perform tasks.
• Works independently most of the time, performs basic research tasks and problem solving in assigned areas.
• Ensures work complies with departmental procedures, applicable regulations, risk policies and SLA(s).
• Performs basic data entry tasks, compile simple data elements and perform routine math calculations.
• Ability to multitask, prioritize, cross train within the department and assume additional responsibilities as requested by management.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Required Qualifications
  • High School Diploma/GED Required
• Preferred Qualifications
  • 2 - 4 years experience of working in an operations environment
  • Basic knowledge of accounting; i.e. how the correction will affect an account
  • Strong ability to multi-task & strong organizational skills
  • Strong written/verbal communication skills
  •  

Hours & Work Schedule

• Hours per Week:  40
• Work Schedule: Monday-Friday 8:30am-5:00pm (100% in office)