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AssistantManager

EXL

Pasay, Metro Manila, Philippines

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About the role

  • Oversee daily operations to ensure performance metrics are achieved, revenue is maximized, and KPIs are met
  • Communicate productivity expectations clearly, balance workloads through team meetings, and monitor efficiency while implementing corrective measures
  • Conduct transaction monitoring regularly, taking corrective steps or driving incremental improvements as needed
  • Ensure effective use of information systems, guiding the team on system capabilities and functionality