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Executive

EXL

Bengaluru, Karnataka, India

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About the role

Job Description:
•    Time management skills
•    Knowledge of ERP Software (GP)
•    Proficient in MS Word, MS Outlook, MS Access & MS Excel
•    Proficient verbal & written communication
•    Excellent Customer Service Skills
•    Ability to prioritize & multi-task.
•    Exhibits meticulous attention to detail.
•    Excellent problem solving & analytical skills.
•    Team player (Working in Dept. with a staff of 16)
•    Ability to learn quickly. 
•    Processing of all kinds of PO's and Discrepancies received from client.
•    Weekly responsibilities include ensuring Ticket closure, PO reporting, Pivot reports and Vendor reporting analysis.
•    Discrepancy Handling -Research & resolve outstanding vendor discrepancies.
•    Query Handling - Provide excellent customer service by responding to email requests within 24 Hrs
•    Recognize and escalate urgent/sensitive issues to Manager.
•    Perform Vendor Reconciliations
•    Completed additional tasks as assigned.
•    Ensure SLA target is achieved.
•    Train new staff on all the process and related software/applications 
•    Eliminate nonvalue additions in the process.

Data entry and capture within Procure to Pay process

Job Description:
•    Time management skills
•    Knowledge of ERP Software (GP)
•    Proficient in MS Word, MS Outlook, MS Access & MS Excel
•    Proficient verbal & written communication
•    Excellent Customer Service Skills
•    Ability to prioritize & multi-task.
•    Exhibits meticulous attention to detail.
•    Excellent problem solving & analytical skills.
•    Team player (Working in Dept. with a staff of 16)
•    Ability to learn quickly. 
•    Processing of all kinds of PO's and Discrepancies received from client.
•    Weekly responsibilities include ensuring Ticket closure, PO reporting, Pivot reports and Vendor reporting analysis.
•    Discrepancy Handling -Research & resolve outstanding vendor discrepancies.
•    Query Handling - Provide excellent customer service by responding to email requests within 24 Hrs
•    Recognize and escalate urgent/sensitive issues to Manager.
•    Perform Vendor Reconciliations
•    Completed additional tasks as assigned.
•    Ensure SLA target is achieved.
•    Train new staff on all the process and related software/applications 
•    Eliminate nonvalue additions in the process.

Data entry and capture within Procure to Pay processng Issue Resolution

B. Com or any commerce graduate