Senior Executive

We are seeking a detail‑oriented Senior Executive to join our Workers Compensation line of business within the IMU Insurance P&C team. The role involves reviewing and validating claim documents, updating claim information per established procedures, and ensuring all transactions are processed accurately and efficiently while meeting productivity and quality targets.

• Review and identify different types of claim‑related documents.
• Verify and update claim information according to set requirements and procedures.
• Research and gather Workers Compensation claim data from internal and external sources.
• Process transactions in compliance with desktop procedures and company policies.
• Achieve individual productivity and quality goals on a daily basis.
• Integrate procedural changes into daily workflow promptly.
• Provide quality reviews to ensure accuracy of claim entries when required.
• Maintain compliance with regulatory and internal audit standards.
• Collaborate with team members and other departments to resolve claim issues.
• Escalate complex or high‑risk claims to senior management as needed.

• Bachelor’s degree in Business, Finance, Insurance, or related field.
• 2–4 years of experience in insurance claims processing, preferably Workers Compensation.
• Basic experience in reviewing documents and validating information.
• Proficiency with claim management systems and Microsoft Office suite.
• Strong attention to detail and analytical skills.
• Ability to meet defined productivity and quality metrics.
• Excellent written and verbal communication skills.
• Knowledge of Workers Compensation regulations and procedures.
• Adaptability to procedural changes and continuous improvement initiatives.
• Team‑oriented mindset with a proactive problem‑solving approach.