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Executive

EXL

Pune, Maharashtra, India

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About the role

 

To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.

Key Responsibilities
Handle inbound and outbound customer calls in a professional and courteous manner.
Address customer inquiries, complaints, requests, and service-related issues.plays a key role in managing and supporting the administrative functions of an organization.

To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.

Key Responsibilities
Handle inbound and outbound customer calls in a professional and courteous manner.
Address customer inquiries, complaints, requests, and service-related issues.plays a key role in managing and supporting the administrative functions of an organization.

To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.

Key Responsibilities
Handle inbound and outbound customer calls in a professional and courteous manner.
Address customer inquiries, complaints, requests, and service-related issues.plays a key role in managing and supporting the administrative functions of an organization.ience