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Assistant Vice President

EXL

Gurugram, Haryana, India

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About the role

Develop and implement workforce strategies aligned with the organization's goals and objectives

•     Conduct analysis of workforce trends, productivity, and efficiency to identify areas for improvement

•     Collaborate with various departments to forecast and plan for workforce needs, ensuring optimal staffing levels are maintained

•     Work with financial teams to develop and manage budgets related to workforce expenses, including staffing levels, training, and technology

•     Establish and monitor key performance indicators (KPIs) related to workforce management, regularly reporting on metrics to leadership

•     Implement effective recruitment and retention strategies, ensuring the organization has the right talent in the right roles

•     Oversee the implementation and optimization of workforce management tools and technologies to enhance efficiency and accuracy

•     Collaborate with HR and training departments to design and implement programs that enhance the skills and capabilities of the workforce

•     Ensure compliance with labor laws and regulations, as well as internal policies and procedures related to workforce management

•     Lead and facilitate change initiatives related to workforce processes, policies, and technologies

•            Stakeholder Management

Develop and implement workforce strategies aligned with the organization's goals and objectives

•     Conduct analysis of workforce trends, productivity, and efficiency to identify areas for improvement

•     Collaborate with various departments to forecast and plan for workforce needs, ensuring optimal staffing levels are maintained

•     Work with financial teams to develop and manage budgets related to workforce expenses, including staffing levels, training, and technology

•     Establish and monitor key performance indicators (KPIs) related to workforce management, regularly reporting on metrics to leadership

•     Implement effective recruitment and retention strategies, ensuring the organization has the right talent in the right roles

•     Oversee the implementation and optimization of workforce management tools and technologies to enhance efficiency and accuracy

•     Collaborate with HR and training departments to design and implement programs that enhance the skills and capabilities of the workforce

•     Ensure compliance with labor laws and regulations, as well as internal policies and procedures related to workforce management

•     Lead and facilitate change initiatives related to workforce processes, policies, and technologies

•            Stakeholder Management

Several years of progressive experience in workforce management, operations, or related roles

•     Strong analytical skills to interpret data, analyze trends, and make data-driven decisions

•     Excellent communication and interpersonal skills to collaborate with different departments and communicate effectively with employees at all levels

•     Proven leadership abilities, including the ability to motivate and manage a team, drive change, and achieve results

•     Familiarity with workforce management tools, HRIS (Human Resources Information System), and other relevant technologies

•     Ability to think strategically and align workforce initiatives with overall business objectives

•            Strong problem-solving skills to address workforce challenges and implement effective solutions