Billing Trainer

Responsibilities:

• Conduct onboarding training for new hires on billing processes, systems, and tools
• Deliver refresher and upskilling sessions to improve team performance and accuracy
• Develop and maintain training materials, DTPs, process documentation, and job aids
• Facilitate training on end-to-end billing processes including invoice generation, submission via portals, spreadsheets, and email
• Provide training on customer-specific billing requirements