SENIOR ANALYST
About the role
| Program: | Rentokil |
| BLI Name: | Canada Collections Terminix |
| Designation: | Analyst and Senior Analyst depending on the experience |
| No of Head Count (s): | 1 |
| New Hires/Replacement Hires (HC) by Designation | Billable |
| Billed /Unbilled / BU / OPS Bench | Billable |
| SFDC ID for Billed New Opportunity | |
| Reasons to hire Unbilled / Bench | |
| City / Location: | Muntinlupa City, Alabang |
| Standardized skillset: [Refer attached excel] | see attached |
| Shift (APJ / EMEA / US / Any combination): | US |
| Reporting Manager : | Jan Eddel Suarez |
| Educational Background: | College Graduate |
| Experience Required: | 2 years |
| Job Description: | Portfolio Management & Collections Active outreach (phone, email, portals) to commercial and residential clients regarding past-due invoices. Build and execute structured collection strategies for key, high-value, or high-risk accounts. Negotiate extended payment terms, settlement offers, or payment plans in accordance with corporate credit guidelines and approval matrixes. Financial Analysis & Reporting Perform aging portfolio analyses (30/60/90+ days) to identify trends, risks, and systemic payment bottlenecks. Monitor key performance metrics including DSO (Days Sales Outstanding), cash collection targets, and bad debt reserves. Prepare weekly and monthly credit & collections reports for regional finance leadership. Dispute Resolution & Cross-Functional Collaboration Partner closely with local Branch Managers, Sales Representatives, and Customer Operations to resolve customer disputes, billing errors, or service-related holds swiftly. Coordinate credit hold releases, service suspensions, or account terminations for non-paying customers following internal policies. Process Optimization & Governance Ensure strict adherence to Rentokil Initial’s global credit management guidelines, local legal regulations, and audit compliance requirements. |
| Client Approval mail: | see attachment |
| Comments | 1 Bench Resource to cover for shrinkage in Ambius Team |
| Preferred Start date: (induction date) | 17-Aug-26 |
| Collaborators: | Richelle Pascual, Atilano Sabulao, Waseem Khan |
| Workplace: WFM, WIO, Hybrid | WIO |