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Client Services Coordinator I

UL Solutions

Lowell, AR, United States

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About the role

  • Organize and process incoming client samples and maintain records.
  • Resolve any sample receipt issues with clients. Communicate project schedules to clients.
  • Prepare and complete reports for assigned clients.
  • Contribute to program team to ensure deadlines are met.
  • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
  • Performs other duties as directed.
  • Diploma or equivalent, plus two years of directly related experience.
  • Client services experience is a plus. 
  • Ability to use judgment in technical, client services, and management issues.
  • Effective computer and communication skills, written, and verbal.
  • Experience with MSWord, Excel, and Access.

Total Rewards: This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

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