Engineer Project Associate (消防报警类)
About the role
- Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
- Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
- Follows up on contacts from clients.
- Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
- Acts to address client concerns and to resolve client issues.
- Provides technical assistance to clients in reference to product inspection and follow-up services.
- Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
- Is familiar with applicable standards, company manuals and appropriate technical literature.
- Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
- Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering support staff and establishing completion dates.
- Coordinates administrative aspects of project management.
- Serves as Project Handler of record and may sign as Reviewer of record as assigned.
- Communicates project status and results to clients through frequent contact and by preparing reports.
- Prepares Follow-Up Service Procedures and information pages.
- Integrates continuous improvement concepts and techniques into all aspects of the job.
- Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
- Assists in the development of UL requirements.
- Assists in developing special test methods and test equipment.
- Analyzes test program for adequacy and sequence.
- May coordinate and/or perform File Reviews, as directed.
- May represent UL at industry related functions such as seminars and trade shows.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
- Manage certification projects for IID products, including technical reviews, test plan development, project execution, and delivery.
- Review test data, engineering drawings, and technical documentation to ensure compliance with applicable UL standards and certification requirements.
- Provide technical support and guidance to customers throughout the certification process and resolve technical issues in a timely manner.
- Collaborate with laboratories, project managers, sales teams, and global engineering teams to improve project turnaround time and customer satisfaction.
- Develop and maintain technical competency in fire detection and alarm technologies, and support the expansion of local testing and certification capabilities.
- Participate in standard interpretation, customer training, and continuous process improvement activities.
- Bachelor's degree or above in Electrical Engineering, Electronics Engineering, Fire Protection Engineering, Automation, or a related technical discipline.
- 2+ years of experience in product certification, testing, engineering, product development, or a related technical field.
- Strong analytical, problem-solving, and communication skills.
- Good English reading, writing, and verbal communication skills.
- Ability to manage multiple projects and work effectively in a cross-functional and international environment.
Preferred Qualifications
- Familiarity with fire detection, alarm, life safety, security, or building automation products.
- Knowledge of UL standards such as UL 268, UL 521, UL 217, UL 2034, UL 864, or related fire safety standards.
- Experience working in a certification body, testing laboratory, regulatory agency, or product manufacturing environment.
- Experience in customer-facing technical support or project management is a plus.