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QR047 - Quality Administrative Assistant

Cummins

Scoresby, Victoria, Australia

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About the role

Job Summary:

Coordinates documents and gathers and inputs data related to assigned administrative support duties for a team, department, function or other organizational leader/group. Completes work with a limited degree of supervision.

 

Key Responsibilities:

  • Provides administrative support by conducting research, preparing statistical reports and addressing routine to complex information requests. 
  • Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. 
  • Completes data collection, data entry and report generation on various departmental related activities. 
  • Performs associate functions as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings. 
  • Responds to, or redirects, routine to complex inquiries from external or internal sources about the organization/department, its activities, or processes so callers/visitors are answered promptly and accurately. 
  • Prepares documentation for payment of vendors, suppliers and other third parties as applicable; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees. 
  • Documents and maintains departmental policies and procedures. 
  • Participates as a team member on departmental related business improvement assignments and projects as needed.   
  • Performs other routine to complex administrative activities as needed per the established procedures of the organization and/or department. 
  • Act as an informal resource for colleagues with less experience.

We are looking for a talented Administrative Associate III for a 12-month fixed-term to join our team in Scoresby, VIC. 

This is more than a traditional administration role. You'll play a key part in supporting business operations, data reporting, process improvement initiatives, and a major Quality and SAP transformation project. Working closely with cross-functional stakeholders, you'll contribute to reporting, documentation, data management, and continuous improvement activities that support business-critical decisions. 

 

You'll have the opportunity to: 

  • Support a large-scale transition from Movex to SAP. 

  • Work with Quality, Operations, and Data Analytics teams. 

  • Assist with reporting, dashboards, KPIs, and business process documentation. 

  • Contribute to continuous improvement and business transformation initiatives. 

  • Build valuable exposure to SAP, Power BI, data analytics, and enterprise reporting. 

  • Join a collaborative global organisation committed to innovation and sustainability. 

 

In this role, you will make an impact in the following ways:   

  • Provides administrative support by conducting research, preparing statistical reports and addressing routine to complex information requests.  

  • Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.  

  • Completes data collection, data entry and report generation on various departmental related activities.  

  • Performs associate functions as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.  

  • Responds to, or redirects, routine to complex inquiries from external or internal sources about the organization/department, its activities, or processes so callers/visitors are answered promptly and accurately.  

  • Prepares documentation for payment of vendors, suppliers and other third parties as applicable; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees.  

  • Documents and maintains departmental policies and procedures.  

  • Participates as a team member on departmental related business improvement assignments and projects as needed.    

  • Performs other routine to complex administrative activities as needed per the established procedures of the organization and/or department.  

  • Act as an informal resource for colleagues with less experience. 

 

About you:  

This role is ideal for someone who enjoys administration, data analysis, stakeholder coordination, and process improvement, and is looking to broaden their experience within a global industry leader. 

  • Values differences - Recognizing the value that different perspectives and cultures bring to an organization. 

  • Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 

  • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 

  • Customer focus - Building strong customer relationships and delivering customer-centric solutions. 

  • Ensures accountability - Holding self and others accountable to meet commitments. 

  • Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. 

  • Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem-solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions. 

  • Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem-solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions. 

  • Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.  

 

To be successful in this role you will need the following:   

  • High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. 

  • 3-4 years of relevant administrative, reporting, data coordination, or business support experience. 

  • Experience working with databases, spreadsheets, reporting tools, or business systems preferred. 

  • Exposure to quality reporting, process documentation, ERP systems (SAP/Movex), or project support will be highly regarded. 

  • The ability to influence and engage stakeholders at all levels, from site teams through to senior leadership.   

  • 10% travel with other sites and availability to be onsite as required 

 

Compensation and Benefits 

  • Participation in an annual variable compensation (bonus) program  

  • Annual remuneration reviews  

  • Salary continuance insurance   

  • Comprehensive Cummins product training provided 

  • Cummins Employee Discount program – Includes Discounts with select private health insurance, PC software/hardware and a range of vehicles  

  • Onsite parking 

  • Employee Assistance Program available to employees 

  • Quality function's transition from Movex to SAP
  • Define future-state Quality business processes and controls
  • Review and approve business requirements, process maps, and Quality functional specifications
  • Ensure Quality requirements are fully integrated within strategic & major accounts, Manufacturing, Inventory Management, Service Operations, and Customer Support processes ( all defined process currently supports different BU Quality process control)
  • Identify business risks associated with process changes and implement mitigation plans
  • Support deployment, hypercare, and post-go-live stabilization activities. 
  • support migration of Quality KPI reporting from Movex into SAP and approved enterprise reporting platforms. 
  • Support Data Analyser to create and maintain a comprehensive inventory of existing Quality reports, dashboards, KPIs, and queries.
  • Document current Movex query logic, source tables, data relationships, business rules, and calculations.
  • Coordinate mapping of Movex fields, reports, and business logic to SAP data structures and reporting models.
  • Validate Movex-to-SAP field mappings and approve reporting requirements. 
  • Work with Data & Analytics teams to design sustainable Power BI and SAP reporting solutions. 
  • Assess reporting impacts resulting from SAP process changes. 
  • Define reporting acceptance criteria and reconciliation requirements. 
  • Ensure business-critical reporting remains available throughout the transition.
  • Support development of automated reporting solutions and reduced manual data extraction.