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Store Monogrammer, Part Time, Arboretum Market - Pottery Barn Kids

Williams-Sonoma

Austin, TX, United States

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About the role

     

 

POSITION: MONOGRAMMER     

REPORTS TO:  GENERAL MANAGER     

TYPE: NON-EXEMPT 

BRAND: POTTERY BARN KIDS 

 

PRIMARY FUNCTION: Provide guests with personalized Pottery Barn Kids merchandise utilizing monogram machine and tools.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:  

  • Monogrammer will select items for personalization and match guest orders.

  • Monogrammer must have high attention to detail and ensure that needle and threading matches guest specifications.

  • Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest.

  • Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine.

 

SKILLS/KNOWLEDGE:  

  • 1-2 years retail sales experience (specialty retail preferred, but not required)  

  • 1-2 years customer service experience 

  • Proven ability to prioritize and handle multiple tasks simultaneously 

 

PHYSICAL REQUIREMENTS: 

  • Ability to operate embroidery machine and adhere to safety practices and policies

  • Ability to be mobile on the sales floor for extended periods of time 

  • Ability to operate POS system 

  • Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques 

  • Full time associates are expected to have open availability to meet the needs of the business.  Casual associates must be available to work a minimum of two regularly-scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one regularly-scheduled shift during the week (Monday-Thursday).  Associates must be available for annual inventory and entire holiday season (November and December). 

 

EDUCATION:  High school diploma (or equivalent) preferred  

 

 WSI has an accommodation process in place and provides reasonable accommodations upon request for applicants with disabilities in accordance with applicable legislation.