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Customer Front Support

American Express

Minato-Ku, Tokyo, Japan · Osaka-Shi, Osaka, Japan

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About the role

*This is Disability Hiring position. It will be required to provide the Certification for Person with Disability at the interview process.

*This is a fixed-term contractor position. 

This position is responsible for providing general back-office support for the Travel & Concierge Experience division. 

Provide general back-office and administrative support for the Travel & Concierge Experience Division, including:

  • Preparing and emailing documents related to receipts, invoices, and reservations 
  • Sending, receiving, and sorting mail and packages 
  • Communicating with vendors by phone 
  • Assisting with various administrative and operational tasks 
  • Basic computer skills, including email and Microsoft Excel 
  • Ability to perform administrative tasks accurately and with attention to detail 
  • Good communication skills 
  • Ability to work collaboratively as part of a team 
  • Native-level Japanese proficiency, both written and spoken