Content Analyst

Content Analyst - APAC Real-Time Reference Data

Role Overview

This Role is for Content Analyst to support the day-to-day management of APAC Real-Time Reference Data, with a focus on Fixed Income markets across Australia, Singapore, Philippines, Fiji, and other APAC regions.

This role is ideal for an individual with a foundational understanding of financial markets who is eager to develop deeper product, market, and operational expertise. The successful candidate will work closely with analysts, Team Leads, and cross-functional teams to ensure high data quality, support client requirements, and contribute to process improvement and automation initiatives.

Key Responsibilities

• Support daily operations related to APAC Real-Time Reference Data.
• Monitor assigned workflows, queues, and service requests to ensure timely and accurate completion.
• Maintain high standards of productivity, accuracy, timeliness, and data quality.
• Investigate data issues, customer queries, and operational incidents, escalating where appropriate.
• Collaborate with internal stakeholders and support teams to resolve data-related queries.
• Assist with root cause analysis and identification of recurring issues and trends.
• Contribute to process simplification, standardization, and continuous improvement initiatives.
• Create and maintain process documentation, procedures, and training materials.
• Prepare operational reports, dashboards, and management information.
• Support automation, AI, and digital transformation initiatives.
• Build knowledge of Fixed Income, Foreign Exchange, and reference data workflows.
• Take ownership of assigned activities and deliver within agreed timelines.

Essential Skills & Knowledge

• Basic to good understanding of Fixed Income markets.
• Strong analytical, problem-solving, and investigative skills.
• Excellent attention to detail and commitment to data quality.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in: Microsoft ExcelPowerPointOutlookWord
• Strong teamwork, accountability, and learning agility.
• Flexibility to work in a shift-based environment, including night shifts if required.

Desirable Skills

• Knowledge of Reference Data, Market Data, or Financial Instruments.
• Exposure to Power BI, Power Automate, Power Apps, Python, SQL, or similar automation and reporting tools.
• Experience using AI tools, Copilot, Generative AI, or AI-assisted solutions to enhance productivity and process efficiency.
• Basic Python skills for data analysis, automation, or reporting.
• Experience with operational queues, service requests, incident management, or customer support environments.
• Interest in process improvement, automation, and digital transformation.

Behavioral Competencies

The ideal candidate demonstrates:

• Learning Agility – Quickly learns new products, processes, and systems.
• Ownership – Takes responsibility and follows through on commitments.
• Customer Focus – Understands the importance of data quality and timely resolution.
• Attention to Detail – Consistently delivers accurate and high-quality work.
• Problem Solving – Investigates issues thoroughly and identifies effective solutions.
• Adaptability – Remains effective in a changing operational environment.
• Continuous Improvement Mindset – Identifies opportunities to improve processes and reduce manual effort.
• Innovation Mindset – Embraces automation, AI, and technology-driven solutions to improve business outcomes.

At LSEG, reliable data sits at the core of everything we do. As digital transformation accelerates, our work is evolving rapidly with the integration of AI tools, large-scale data engines, and advanced technology platforms.

This role provides an exciting opportunity to work with high-volume, real-time financial data, contributing to the collection, processing, and distribution of billions of data points across global markets.

If you are curious, tech-savvy, and eager to grow in the intersection of finance and technology, this is your chance to begin your LSEG journey.

Career Stage:

Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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