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Sales Support Banking Specialist

Diebold Nixdorf

Atizapan de Zaragoza, MÉX, Mexico

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About the role

Provides end-to-end sales support for the Banking organization. Delivers contract and order management. Coordinates between relevant internal and external parties and ensures timely and accurate execution of sales (lead-to-order) and, especially, delivery (order-to-cash) processes. Executes global standards and practices at the local level.
  • Provides proactive Sales support services, including: Preparing basic estimates, quotations and proposals for customer presentation.
  • Developing sales orders and supplier documentation - including order coding and hardware / solution configurations.
  • Developing customer contract and supporting documentation.
  • Obtaining necessary approvals and agreements.
  • Producing and submitting bid / tender responses in line with defined standards and guidelines.
  • Creating and maintaining bid response content within the Bid Resource Center.
  • Progressing orders to ensure timely delivery and preparing billing and invoice documentation.
  • Monitors orders to ensure timely delivery and effective internal - external communication.
  • Gathers data and information to assist with sales forecast preparation and revenue / margin reporting.
  • Responds to customer sales correspondence and information requests, providing background information and distributing to relevant teams / team members.
  • Partners with cross-functional teams to deliver superior sales support services.
  • Maintains and updates core data in the relevant financial database.
  • Required Qualifications

  • Diploma or equivalent work experience required.
  • Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Sales Support Banking.
  • Good business English skills (Written and spoken).