Service Logistics Supervisor

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Job Summary**

Oversee and optimize service logistics operations, ensuring efficient and timely delivery of parts to support KLA's customers. This role focuses on enhancing service efficiency and customer satisfaction through effective inventory management, transportation coordination, and team leadership.

Job Responsibilities**

* Lead and support the daily activities of service logistics team, including training, coaching and performance management
* Support the implementation and continuous improvement of logistics processes and procedures to improve operational efficiency and service delivery.
* Ensure critical service parts availability to support field service operations.
* Coordinate inbound and outbound logistics for service components, including freight forwarding, customs clearance, and domestic transportation, ensuring compliance with relevant regulations.

* Manage warehouse operations, including inventory control, cycle counting, stock accuracy, and storage optimization
* Collaborate with internal departments (e.g., field service, planning, trade compliance) to align logistics activities with overall service objectives and customer requirements.
* Monitor key performance indicators (KPIs) such as delivery times, inventory accuracy, and logistics costs, implementing corrective actions as needed.
* Identify and resolve logistics-related issues, including delays, damaged goods, and discrepancies, escalating complex problems to management when necessary.
* Ensure adherence to all safety protocols and company policies within the logistics operations.
* Prepare and present regular reports on logistics performance, spare parts delivery report to management when it is required

Minimum Qualifications

Job Qualifications**

* Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
* Minimum of 5 years of experience in logistics, supply chain, or operations, with at least 2 years in a supervisory or leadership role.
* Proven experience in service logistics, preferably within a high-tech or semiconductor manufacturing environment.
* Strong understanding of inventory management principles and practices
* Experience with international shipping, customs regulations, and freight forwarding.
* Proficiency in using SAP systems
* Excellent analytical, problem-solving, and decision-making skills.
* Strong leadership, communication, and interpersonal skills, with the ability to motivate and develop a team.
* Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Use of AI Statement 

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer.