Program Manager (Remote)
About the role
Position Overview
The Program Manager leads day-to-day delivery for a program, major initiative, or coordinated set of related projects and workstreams involving Adobe Experience Cloud solutions. The role establishes integrated governance and planning, coordinates project managers and cross-functional contributors, and ensures scope, schedules, budgets, dependencies, quality, risks, and outcomes are managed as a connected whole.
Serving as the primary delivery escalation point within the assigned scope, the Program Manager aligns client and internal stakeholders on priorities and tradeoffs, resolves cross-workstream constraints, and maintains program-level transparency. The role guides project managers through delegation, review, and coaching while escalating account, portfolio, or organizational decisions to the appropriate owners and improving delivery practices across the program.
Location: Remote – United States
Key Responsibilities
Program Planning & Governance
Required Skills & Experience
Program & Project Delivery
Role Expectations
Compensation
The Program Manager leads day-to-day delivery for a program, major initiative, or coordinated set of related projects and workstreams involving Adobe Experience Cloud solutions. The role establishes integrated governance and planning, coordinates project managers and cross-functional contributors, and ensures scope, schedules, budgets, dependencies, quality, risks, and outcomes are managed as a connected whole.
Serving as the primary delivery escalation point within the assigned scope, the Program Manager aligns client and internal stakeholders on priorities and tradeoffs, resolves cross-workstream constraints, and maintains program-level transparency. The role guides project managers through delegation, review, and coaching while escalating account, portfolio, or organizational decisions to the appropriate owners and improving delivery practices across the program.
Location: Remote – United States
Key Responsibilities
- Lead day-to-day delivery for a program, major initiative, or coordinated set of related projects and workstreams.
- Establish integrated program governance, plans, milestones, financial views, dependencies, risks, reporting, and decision routes.
- Coordinate Project Managers, Scrum Masters, and cross-functional contributors to deliver timely, high-quality integrated results.
- Align client and internal stakeholders on program goals, priorities, sequencing, commitments, tradeoffs, and success measures.
- Serve as the primary delivery escalation point within assigned scope and drive issues to clear decisions or accountable owners.
- Resolve cross-workstream constraints and coordinate program-level mitigation, recovery, change, and dependency management.
- Review project and workstream delivery for consistency, quality, transparency, readiness, and alignment to intended outcomes.
- Maintain consolidated program health, financial, resource, risk, and outcome reporting, providing decision-ready recommendations.
- Guide project managers and cross-functional contributors through delegation, review, coaching, and practical program guidance.
- Capture reusable practices, lessons learned, governance improvements, and delivery insights across the program.
- Coordinate delivery across relevant Adobe Experience Cloud solution tracks, aligning technical dependencies, program sequencing, milestones, and stakeholder visibility.
- Support program planning for Adobe platform interactions, data flows, technical constraints, environment dependencies, and dev/QA/stage/prod deployment workflows, as applicable to the engagement.
- Coordinate cross-team integration efforts involving multi-platform implementations, migrations, or modernization of Adobe technology stacks when included in program scope.
Required Skills & Experience
- 5–10 years of experience, or equivalent practical experience.
- Experience leading day-to-day delivery for a program, major initiative, or coordinated set of related projects and workstreams.
- Ability to establish integrated plans, milestones, financial views, dependency tracking, risk management, reporting, and decision routes.
- Ability to manage scope, schedules, budgets, quality, risks, resources, and outcomes as a connected program.
- Experience coordinating Project Managers, Scrum Masters, and cross-functional contributors to support consistent, high-quality results.
- Ability to serve as the primary delivery escalation point within assigned scope and drive issues to decisions or accountable owners.
- Ability to align client and internal stakeholders on goals, priorities, sequencing, commitments, tradeoffs, and success measures.
- Experience managing cross-workstream constraints, dependencies, change, mitigation, and recovery planning.
- Ability to maintain transparent program health, financial, resource, risk, and outcome reporting and present decision-ready recommendations.
- Broad fluency across Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RTCDP), Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Commerce, AEM Assets, Workfront, and Marketo Engage.
- Knowledge of data lifecycle, source systems, identity models, ingestion processes, segmentation logic, and activation workflows.
- Understanding of multi-environment architecture, platform-to-platform interactions, integration dependencies, and deployment processes supporting Adobe Experience Cloud programs.
- Experience with agile, scaled agile, or CI/CD-enabled delivery models and complex cross-team integration efforts.
- Clear communication skills and the ability to align stakeholders, surface tradeoffs, and maintain program-level transparency.
- Ability to guide project managers and delivery practitioners through delegation, review, coaching, and practical program guidance.
Role Expectations
- Leads day-to-day work for a team, product area, or workstream; coordinates contributors and ensures quality results.
- Acts as the primary escalation point within assigned scope and escalates account, portfolio, or organizational decisions to the appropriate owners.
- Expected utilization target: 85%.
- Ability to travel up to 30%. Depending on client assignments and area of specialization, additional delivery methods, certifications, domain knowledge, or client responsibilities may be expected.
Compensation
The base salary range for this position is $150,000 - $180,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.