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LEAD SURVEILLANCE AGENT

PENN Entertainment

Jackpot, NV, US

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About the role

WE LOVE OUR WORK.

  • To protect the assets of Cactus Pete’s Casinos and Hotels.  
  • Direct the day-to-day operation of an assigned shift and team members. 
  • Supervise and direct assigned shift operations and ensure activities and job duties are being performed. 
  • Knowledge of all departmental policies and procedures, internal controls and all parts of the Nevada Gaming Commission (NGC) Controls.  Reports any deviations to the director. 
  • Coordinate team member schedules, breaks and PTO to ensure staffing complies with NGC regulations. 
  • Advises agent’s performance, activities and development to the Manager. 
  • Keeps Manager informed of all pertinent information regarding the Surveillance Department. 
  • Provides assigned shift on the job training and conducts training classes as required. 
  • Performs all duties required of Surveillance Agents. 

BRING US YOUR BEST.

Must be at least 21 years of age. 

 

  • High school diploma or equivalent required. 
  • One (1) year experience in the gaming industry preferred. 
  • Knowledgeable of all table games dealing procedures. 
  • Working knowledge of video equipment and ability to operate the equipment. 
  • Strong problem solving skills. 
  • Professional and investigative attitude. 
  • Excellent verbal and written business communication skills and strong time management skills. 
  • Must have good organization skills. 
  • Ability to work effectively with independence and as part of a team. 
  • Must be able to work flexible hours including evenings, weekends, holidays. 
  • Ability to maintain visual focus on various monitors for extended periods. 
  • Must possess basic computer knowledge (including Microsoft Office).  

STARTING SALARY

$21.00