Loom Metrics and Adoption Analytics Lead (Secondment - 6 Months)

United States - Washington – Bothell

About the role

WHY PATIENTS NEED YOU

At Pfizer, technology impacts everything we do. Our digital and ‘data first’ strategy focuses on implementing innovative and impactful technology solutions across all functions, from research to manufacturing.

WHAT YOU WILL ACHIEVE

Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. Your work will empower Pfizer to enhance the efficiency of business information processing systems, making you an indispensable asset to the team.

HOW YOU WILL ACHIEVE IT
In this role, you will:

KPI framework and definitions
- Maintain the Loom KPI framework by persona (executive, builder, data owner, data consumer), starting from Loom KPIs V1.
- Publish the definition, source system and calculation rule for each metric, including:
- - AI-ready data products: count from the enterprise catalog, split AI-ready vs. in-uplift, with the readiness criteria as the qualification standard.
- - Time to first query: Loom access request to first successful MCP call returning data, against the six-week manual baseline, per team per data product.
- - Reuse rate: distinct consuming teams or agents per data product from MCP telemetry by client ID; bar of 3 or more consuming teams per product.
- - Readiness-check results: pass/fail by check across the 12 AI-readiness checks, and remediation time.
- - Adoption: users, departments, repeat users, onboarded domains.
- Bring metric additions and changes to Loom Program Governance for decision, and log each decision in the RAID log.
Instrumentation and telemetry
- Specify logging requirements with platform engineers for readiness-check runs, the contract registry, MCP servers and the AI gateway.
- Write measurement acceptance criteria into backlog epics so each feature ships with its metric.
- Validate completeness and accuracy of telemetry sources; flag gaps to workstream leads.
Reporting
- Build and run the Loom metrics dashboard on a weekly refresh.
- Produce monthly milestone evidence for EPMO and the S2 roadmap commitments.
- Provide the executive view for the D&I Leadership Team and digital leadership reviews.
Adoption and scale analytics
- Measure the onboarding funnel by business domain with the onboarding team; report drop-off points.
- Define scale-test metrics with the platforms workstream (e.g., 1,000-user threshold, query latency targets).
- Define the production KPI set, baselines and targets required for Q1 2027 go-live.

QUALIFICATIONS

Must-Have

Applicant must have a bachelor's degree with at least 6+ years of experience.
Demonstrated experience with driving change across multiple organizations while exhibiting regulatory knowledge and awareness, technical competence, sound judgment, and a professional demeanor.
Robust knowledge and experience in project management, data analysis, business analysis, and information integration.
Strong ability to engage cross-functional teams to deliver on time and within budget.
Ability to manage multiple priorities and work well under pressure.
Strong verbal, written communication, and presentation skills.
Proficiency in e-commerce tools, computer systems, and business workflows.

Nice-to-Have

Master's degree with at least 5+ years of experience; OR a PhD with 1+ years of experience.
Relevant pharmaceutical industry experience.
Experience working with applications in Marketing, Medical, Clinical, Pricing/Market Access, or real-world data.
Hands-on Service Delivery, Program Delivery, and Operations experience desirable.
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

OTHER JOB DETAILS

Last Date to Apply for Job: October 29, 2026
Additional Location Information: NY - New York City
Eligible for Relocation Package – NO
Secondment 6 months
If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for 12 months or longer, you will be required to turn in your fleet vehicle for the duration of the non-driving secondment. Please refer to the Fleet Policy and Procedures document for more information.
There will be no change to your current work location.
Position is considered Flexible, and colleagues are expected to comply with Log In For Your Day (LIFYD) requirements at site location (e.g. about 2.5 days a week in office).


This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.



Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

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