Solution Architect, Revenue Cycle Transformation, Performance Transformation (Epic Front-End Revenue Cycle)
About the role
Solution Architect, Revenue Cycle Transformation (Epic Front-End Revenue Cycle)
About Chartis
The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, equitable, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better.
Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.
Remote work is allowed. On average, 25%-50% client travel is required.
Role Overview
As a Solution Architect, you will lead large-scale, technology-enabled revenue cycle transformation initiatives for leading healthcare organizations. You will serve as both a strategic advisor and delivery leader - guiding clients from vision through execution to measurable outcomes.
This role is ideal for someone who combines deep revenue cycle expertise with hands-on Epic front-end experience, strong leadership skills, and the ability to translate strategy into action. Experience with Epic patient access workflows, including scheduling, registration, eligibility, referrals and prior authorization, estimates and financial clearance, and check-in, is central to this role.
Responsibilities
Lead Transformation Engagements
Own end-to-end delivery of revenue cycle transformation initiatives, including Epic implementation and optimization with a focus on front-end revenue cycle workflows
Define solution strategy, scope, and roadmap aligned to client goals and patient access priorities
Drive execution across complex, cross-functional teams spanning operational, clinical, and technical stakeholders
Architect Scalable Solutions
Design and optimize Epic patient access workflows across scheduling, registration, eligibility, referrals and prior authorization, estimates and financial clearance, and check-in
Ensure alignment between Epic configuration, business processes, and desired operational and financial outcomes
Identify and address upstream front-end issues that can contribute to downstream claim denials and other revenue cycle performance challenges
Advise and Influence
Serve as a trusted advisor to executive and operational stakeholders
Lead decision-making, issue resolution, and governance structures across patient access and related revenue cycle functions
Translate technical concepts into clear, actionable insights for non-technical audiences
Drive Adoption and Change
Partner with client leadership to enable adoption and sustain front-end transformation
Support change management strategies that improve patient access operations, data quality, and revenue cycle outcomes
Develop Teams
Lead and mentor multidisciplinary teams across consulting and client organizations
Foster a high-performing, collaborative team environment
Qualifications and Desired Skills
7+ years of experience leading complex, technology-enabled healthcare initiatives (e.g., Epic, automation, AI)
Deep expertise in Epic front-end revenue cycle / patient access, with hands-on experience in one or more relevant Epic applications such as Cadence, Prelude, Referrals, Welcome, or eligibility workflows
Proven success delivering large-scale Epic implementations or optimizations, particularly within patient access or front-end revenue cycle
Strong understanding of EHR ecosystems, integrations, and revenue cycle analytics
Experience leading client-facing engagements with the ability to influence executive and operational stakeholders
Demonstrated leadership, problem-solving, and decision-making capabilities
Ability to thrive in fast-paced, evolving environments
Epic certification in a relevant front-end module (e.g., Cadence, Prelude, Referrals, or related patient access applications) is highly preferred but not required.
Salary range: $153,500-$198,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.
At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.