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Operations Lead

Enko Education

Douala, Littoral, Cameroon

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About the role

1. Job Purpose

The Operations Lead is responsible for ensuring the smooth, efficient and safe day-to-day operation of Enko Bonanjo. The role oversees school facilities, logistics, suppliers, maintenance, security, administrative operations and operational compliance, while ensuring that the campus provides a safe and effective environment for students, staff and visitors.

2. Key Responsibilities

Campus & Facilities Management

  • Oversee the daily functioning, maintenance and cleanliness of the school premises.
  • Ensure classrooms, offices, common areas and other facilities are properly maintained and operational.
  • Coordinate preventive and corrective maintenance activities.
  • Monitor utilities, equipment and other operational resources.
  • Ensure compliance with health, safety and environmental standards.

Procurement & Supplier Management

  • Coordinate the procurement of goods and services required for the smooth running of the campus.
  • Identify and liaise with suppliers, service providers and contractors.
  • Obtain and compare quotations in accordance with company procedures.
  • Monitor supplier performance, service quality and contractual obligations.
  • Ensure timely delivery of operational supplies.

Logistics & Inventory

  • Manage school logistics, including transportation, deliveries, movements of equipment and supplies.
  • Maintain accurate inventory and asset records.
  • Monitor stock levels and ensure timely replenishment of essential supplies.
  • Coordinate the movement, storage and proper use of school equipment and materials.

Security, Health & Safety

  • Ensure appropriate security measures are implemented across the campus.
  • Coordinate with security providers and monitor security-related issues.
  • Support emergency preparedness and ensure emergency procedures are communicated and implemented.
  • Report and follow up on incidents, accidents and safety concerns.
  • Ensure compliance with Enko's Health & Safety and Child Safeguarding policies.

Budget & Cost Control

  • Support the preparation and monitoring of the campus operational budget.
  • Track operational expenses and ensure spending remains within approved budgets.
  • Identify opportunities to improve efficiency and reduce unnecessary costs.
  • Provide regular operational and financial updates to management.

Administrative & Compliance Support

  • Maintain accurate operational records, contracts, licences and other relevant documentation.
  • Ensure operational activities comply with applicable legislation and Enko policies.
  • Coordinate inspections, audits and visits from relevant authorities or service providers when required.
  • Support the Head of Campus with operational projects and school events.

3. Qualifications & Experience

  • Bachelor's degree in Business Administration, Operations Management, Logistics, Facilities Management or a related field.
  • Minimum 3–5 years of relevant experience in operations, administration, facilities or logistics management.
  • Previous experience in a school, educational institution or service-oriented organisation is an advantage.
  • Experience managing suppliers, contractors and operational budgets.
  • Strong organisational and problem-solving skills.
  • Good knowledge of health and safety practices.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office/Google Workspace and ability to use administrative systems.