Transportation Specialist
About the role
Position: Transportation Specialist
Comparable DFPS Position: Human Services Technician
Classification: Full-time, Non-exempt
Reports to: Transportation Supervisor
Company: Texans Together
Location:
Regions 6a and/or 6b (Specific work locations will be assigned and communicated as staffing plans are finalized)
Position Description:
The Transportation Specialist provides safe, reliable transportation and supportive care to children, youth, and families. This position ensures clients’ safety and basic needs while providing compassionate, trauma-informed support during transportation and other assigned activities. The Specialist works independently and demonstrates sensitivity to the cultural and socioeconomic needs of the individuals served.
Primary Responsibilities:
Comparable DFPS Position: Human Services Technician
Classification: Full-time, Non-exempt
Reports to: Transportation Supervisor
Company: Texans Together
Location:
Regions 6a and/or 6b (Specific work locations will be assigned and communicated as staffing plans are finalized)
Position Description:
The Transportation Specialist provides safe, reliable transportation and supportive care to children, youth, and families. This position ensures clients’ safety and basic needs while providing compassionate, trauma-informed support during transportation and other assigned activities. The Specialist works independently and demonstrates sensitivity to the cultural and socioeconomic needs of the individuals served.
Primary Responsibilities:
- Observes and/or supervises parent-child visits and ensures a safe, supportive environment.
- Provides safe and reliable transportation for children, youth, and families to appointments, visits, placements, and other required destinations.
- Attends to clients’ basic needs during transportation and supervision, including obtaining meals when necessary.
- Completes accurate and timely documentation of client contacts and services in IMPACT, COBRIS, and other required systems.
- Maintains transportation and appointment schedules and coordinates service requests with caseworkers and supervisors.
- Provides supervision and support to children awaiting placement, as assigned.
- Demonstrates respect for cultural diversity and maintains professional, trauma-informed interactions with clients, coworkers, and other stakeholders.
- High School Diploma or Equivalent.
- One-year full time social services, clerical, secretarial, administrative support, general office or DFPS experience.
- Ability to communicate effectively, both verbally and in writing, to inspire trust, convey hope, and engage individuals in meaningful goal-setting and problem-solving.
- Ability to follow instructions and implement strategies that promote consistency, accountability, and positive outcomes for children and families.
- Ability to work effectively with others to foster collaborative relationships that support hope-centered planning and shared success.
- Ability to effectively supervise children of various ages while creating safe, nurturing environments that encourage resilience, growth, and positive development.
- Ability to utilize technology, software applications, and office equipment to document progress, coordinate services, and support.
- Ability to provide administrative and operational support to multiple staff members while contributing to a collaborative culture that promotes engagement, strengths-based practice, and hope-driven outcomes.
- Ability to safety operate agency vehicles, including multi-passenger vehicles.
- Ability to provide supervision to children who are waiting for placement.
- Ability to travel approximately 75% of the time, including within and outside the assigned region, sometimes with limited notice.
- Ability to work a flexible schedule based on client needs, including mornings, evenings, overnight hours, weekends, and holidays.
- Knowledge of community resources and support systems that help children and families build hope, achieve goals, and strengthen protective factors.
- Environment: Office-based
- Conditions: Frequent interaction with children, youth, families, caregivers, and community partners in a variety of settings. May involve exposure to stressful, emotionally challenging, r unpredictable situations involving children and families
- Work Schedule: Monday-Friday during standard business hours
- Travel: Frequent - Travel approx. 75% of the time to homes and office both within and outside assigned region, sometimes with limited notice. Reliable transportation required.