Ambassador - Part Time
About the role
Job Description
The Ambassador is the initial, positive contact point for patient, visitor, and customer encounters. Duties include basic office procedures, telephone and face-to-face customer communications, and other clerical duties to support the facility. The Ambassador will be at specific entrances within the hospital and will provide a warm, professional, and friendly greeting to those who enter the building.
- Ensure communication about visitor policy including masking.
- Ensure that necessary personal protective equipment is accessible for those entering the building at various entrances.
- Provide information and direction to any patient and/or visitor of the facility at an information desk.
- Locate patients on the computer and provide clear and concise information and direction to the visitor using various communication tools include oral and written directions.
- Receive patient belongings or deliveries and will be responsible for logging/documenting these items and will ensure that they are delivered timely.
- May assist in escorting a visitor to a specific destination and should have a strong overall knowledge of the facility layout.
- Answer incoming phone calls and will take the necessary action on the calls as needed.
Work Shift: 20 hours per week, 10AM to 2PM, M-F
Job Requirements
Applicable Experience:
Less than 1 year