Accounts Payable Analyst - Campus Services
About the role
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Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.Description
This position manages invoice processing and exception resolution across purchase order (PO) and non-PO transactions, reinforcing accounts payable controls and supporting close activities through accurate reporting and analysis.
KEY RESPONSIBILITIES:
- Handles a higher-complexity workload, acts as an escalation point for problem invoices and expense-related exceptions, as applicable, and completes supplier maintenance requests (new supplier set-ups and updates/changes), confirming documentation is complete and that sensitive changes (e.g., bank updates) follow required verification and escalation steps.
- Reviews and posts complex invoices each day and resolves most exceptions/escalations, including issues tied to employee reimbursement/expense activity.
- Completes daily supplier requests (set-ups and supplier changes) and validates supporting documentation, applying policy-required verification and escalation for sensitive updates (such as bank changes).
- Manages daily invoice intake and processing for PO and non-PO invoices, confirming accurate coding, documentation, and timely posting.
- Processes higher-complexity invoices (multi-line, multi-entity, tax-sensitive, recurring, credits/memos), verifying coding and approvals and resolving documentation gaps.
- Leads exception management for PO/receiving/price variances and partners with buyers/sourcing managers, departments, and suppliers to resolve issues; drive root-cause fixes to reduce recurrence.
- Handles escalated invoice/payment issues requiring deeper research (duplicates, disputed charges, urgent payments) and communicate status, findings, and next steps to stakeholders.
- Completes and/or reviews supplier set-ups and maintenance changes for accuracy and completeness; route sensitive updates (e.g., bank changes) through policy-defined verification and approval pathways.
- Performs AP reconciliations and responds to audit requests by providing documentation and explanations.
- Prepares and reviews month-end close deliverables to deliver accurate and timely financial reporting.
- Executes payment processing activities (payment proposal review, payment holds/releases, positive pay review as applicable) and coordinate with Treasury on timing, exceptions, and control adherence.
- Develops and maintains AP reports and dashboards (aging, past due, discounts, exceptions, throughput/touchless rate) and shares insights and recommendations with stakeholders.
- Maintains and refines AP procedures/SOPs; proposes control improvements and automation opportunities (e-invoicing, OCR, workflow).
- Coaches and provides informal training to entry-level staff; performs quality checks and shares best practices.
- Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
- A high school diploma or equivalent.
- Two years of college coursework and four years of accounts payable or related experience or an equivalent combination of education, training and experience.
- Exception resolution and close support experience.
- Working knowledge of AP controls, segregation of duties, and audit readiness.
- Intermediate Excel skills (pivot tables, lookups; power tools a plus) and comfort with ERP reporting.
- Strong problem-solving skills; able to partner cross-functionally and manage competing priorities.
NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee