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Online Client Success Specialist

AIL

Columbus, OH, United States

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About the role

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

What You'll Do
- Walk individuals and families through personalized supplemental benefit options
- Focus on delivering excellent, client-centered service
- Handle documentation accurately and stay on top of follow-ups
- Build strong, long-term client relationships
- Hold client consultations virtually using Zoom
- Engage in ongoing training, mentorship, and professional growth
- Walk clients through enrollment clearly and professionally

What You Bring
- Eligible to work in the United States
- Ability to obtain any necessary licenses, if applicable to the role
- Comfortable in virtual meetings and using digital tools
- Customer service background helpful but not required
- Self-driven, organized individuals comfortable working independently
- Reliable internet connection and Windows-based laptop or PC with webcam
- A genuine interest in helping others and supporting a mission-driven company
- Excellent interpersonal and communication abilities

Why You'll Love It Here
- Opportunities for renewal-based income growth
- Bonuses paid monthly and quarterly
- Full training and licensing support
- A real path into leadership
- A team culture built around people, not just numbers
- Inbound-only client interest — never cold calling
- 100% remote role with flexible scheduling
- Equity opportunity (3%) for qualifying team members
- Weekly, performance-based earnings

About Us
AO Globe Life has a 70-plus year history of serving union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first company, integrity, flexibility, and team empowerment guide how we operate.

If this sounds like the opportunity you’ve been looking for, apply today.