Inside Sales Representative

Additional Information

All your information will be kept confidential according to EEO guidelines.

Company Description

Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.
At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.

Job Description

Primary responsibility:

· Help HSP exceed sales & profit objectives by leading our sales strategy & effort in selected accounts and supporting all sales managers & key accounts as needed.

· Inside Sales is professional sales done from an office.

· Detailed Responsibilities & Department Interactions

Account Manager:

· Build business relationship with key customer managers and specifiers.

· Present and keep customer current with product & program offerings.

· Negotiate joint objectives, strategies, promotional schedule, & support programs.

· Coordinate follow up efforts with internal departments and document in salesforce.com

Field Support:

· With NSM & Channel Mgr., define support role for key accounts and field support.

· Manage field support requests such as cross references, bid pricing requests, product addition data, and sample request.

· Support field presence with trade shows preparation & attendance and customer & rep training.

· Manage special projects such as new product & price increase roll outs.

Customer Care & Credit

· Coordinate with customer care to ensure all customer requirements are defined, agreed to, and communicated thru the customer support team.

· Support customer care in documenting / validating / resolving customer discrepancies in pricing, credits, and returns.

· Coordinate proper documentation and compliance to customer contracts, both during on-boarding and annually.

· Ensure proper set up & on-boarding of all new accounts.

· Coordinate with credit on timeliness of credits & payment issues.

Member – Consumer & Commercial Steering Team:

· Participate in defining/implementing strategies (product, program, packaging) to penetrate the different consumer channels & customer.

· Communicate with & educate HSP associates to retail market trends and needs.

Knowledge/Experience Requirements:

· Looking for 5 years general business experience, preferably in a sales or customer facing role

· Strong phone, relationship building & management skills

· Solid knowledge of or ability to quickly learn the full HSP line with emphasis on eyewear, hearing, and first aid products.

· Solid organization, project & time management skills

· Strong communication skills – verbal, written, presentation, and listening

· Comfort working with unstructured data – putting structure to, analysing, summarizing, & presenting

· Proficient with Microsoft Office programs

· Able to quickly become proficient in salesforce.com & Business Objects

· Ability to travel – 10%

Qualifications

Looking for 5 years general business experience, preferably in a sales or customer facing role

Strong phone, relationship building & management skills

Solid knowledge of or ability to quickly learn the full HSP line with emphasis on eyewear, hearing, and first aid products.