Product Owner, Product Operations
About the role
Company Details
Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.
The Company is an equal employment opportunity employer
Responsibilities
- Product Planning & Roadmap Execution
- Partner with Product Managers and business leaders to translate strategic goals into executable roadmaps.
- Create and maintain detailed rollout plans, action logs, dependency trackers, risk registers, and status reports.
- Follow up on open actions, decisions, and commitments across cross-functional teams.
- Facilitate roadmap reviews and planning sessions with stakeholders.
- Identify risks, dependencies, and potential delivery obstacles and proactively drive mitigation strategies.
- Ensure roadmap commitments, milestones, and delivery objectives remain visible and transparent.
- Support annual planning, prioritization exercises, and quarterly roadmap refresh activities. Ensure project artifacts and documentation remain current and accessible.
- Product Ownership & Requirements Management
- Own and manage the Product backlog
- Ensure consistent articulation and documentation of product and process requirements.
- Partner with technical teams to clarify requirements and support solution design discussions.
- Validate delivered functionality against business expectations and acceptance criteria.
- Continuously evaluate business processes, workflows, and operating models.
- Identify opportunities to improve efficiency, automation, customer experience, and delivery effectiveness.
- Apply Lean, Agile, or process improvement methodologies to optimize operations.
- Contribute to the evolution of Product Management and Product Operations best practices at Berkley One.
- Product Delivery & Agile Execution
- Prioritize work based on business value, customer impact, regulatory requirements, and delivery considerations.
- Facilitate decision-making and remove blockers impacting delivery.
- Monitor sprint and release progress to ensure initiatives remain on track.
- Collaborate with IT Delivery Leads & Business Analysts to balance scope, risk, and delivery commitments.
- Other projects and work as assigned
Qualifications
- 3+ years of experience in Product Ownership, Product Management, Business Analysis, Project Management, or related roles.
- Experience working in Property & Casualty insurance environments (Personal Lines Preferred).
- Strong understanding of insurance policy administration, underwriting, rating, or operational workflows.
- Experience working within Agile delivery frameworks (Scrum, SAFe, Kanban).
- Strong project planning, coordination, and execution skills.
- Experience managing competing priorities across multiple initiatives.
- Excellent verbal, written, facilitation, and stakeholder management skills.
- Strong analytical and problem-solving capabilities.