Technical Support

Additional Information

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Job Description

Position Details:

Job Title: Technical Support

Location: Flagstaff AZ 86001

Duration: 6+ months (Strong possibility for an extension)

Role and Responsibilities:

· This position will support customers on the ADOT's network; fix computer related problems; troubleshoot network, software, and hardware problems; research and implement potential solutions; install and configure PC hardware, software, and other peripherals and assist with assigned project tasks; requires statewide travel.

Qualifications and Education Requirements:

· Bachelor's degree in an Information Technology related field or two (2) years of related work experience within a medium to large enterprise environment (2,000+ users).

· An equivalent combination of education and related experience beyond the minimum requirements may substitute for the experience requirement on a year-for-year basis.

· Additional year’s directly related experience may substitute for the minimum education requirement.

Required Skills:

· Experience in LAN/WAN administration and supporting end users

· Troubleshooting/repairing PC's and related hardware

· Supporting Window 7 and related computer equipment in an Ethernet and wireless environment

· Configuration, maintenance, and administration of Microsoft servers.

· Organization and time management skills.

· Interpersonal, oral and written skills with the ability to present complex technical subject matter to management.

· Must have a current AZ driver’s license with a good driving record.

Preferred Skills:

· Microsoft Windows 7/Server/AD/ Certification(s)