Business Analyst
About the role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job Description
Client and Position Details:
Job Title: Business Analyst
Location: Lansing, MI
Duration: 12 Months (with possible further extension)
Job Description:
- This position mentors other staff to resolve client agency IT issues; process subject matter expert leading the development of program specifications for large, multi-agency, or enterprise projects.
- Review and approve identified opportunities, plans, and recommendations to gain efficiencies by reengineering business processes.
- Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
- Manage multiple projects with short-term timelines for several agencies. Organize data, schedule meetings amongst Telecommunication teams and prioritize.
- Draft and review Inter-Agency Agreements, MOUs, Subscription Agreements, Service Agreements, SoWs, et cetera
Qualifications
Skills:
Bachelor’s Degree
Organization Skills
Communications Skills
Experience working in a large enterprise setting
Experience with multiple network platforms
Experience working with multiple network lines of service
Experience working within a Telecommunications environment
Customer Relations Experience
ChangePoint
Microsoft Project