We are looking for a thinker and problem solver who takes ownership, follows through, and gets things done. Join our Follow-Up Team to help move insurance claims efficiently and reduce aging accounts.
Responsibilities
What You’ll Do:
Perform insurance follow-up on aging claims
Review and work accounts receivable to prevent delays
Access and navigate insurance portals for claim status updates
Contact insurance carriers to resolve denials, delays, and underpayments
Submit corrected claims or additional documentation requested as needed
Document account activity accurately and thoroughly
Identify trends in denials and report issues proactively
Requirements
What We’re Looking For:
High School Diploma or GED required
At least 1 year of medical billing experience (ambulance billing a plus)
Strong problem-solving skills and a proactive mindset
Attention to detail and ability to follow through
Comfortable working with insurance portals and claims
Excellent verbal and written communication skills
Preferred but not reqired:
Ambulance/EMS billing experience
Medical Billing or Coding Certification