Monitoring Consultant (BSM Suite, OMI, Site Scope and NNMI)
About the role
Additional Information
Share the Profiles to dinesh@techtammina(dot)com
Contact: 703-349-1004
Job Type: Contract
Duration:Long Term
Citizenship: USC/H1B/GC
Expenses: All-inclusive
Keep the subject line with Job Title and Location
Job Description
Job Description
Skill Requirements for Lead (on-site in Memphis)
• In- depth knowledge of HP BSM Software Suite:
• Business Service Management and/or
• Operations Manager
• SiteScope
• Business Process Monitor
• SNMP based monitoring tools is a plus
• Multiple scripting languages is a plus
• HP Service Manager experience is a plus
• Monitoring Automation skills– Configure Operations Agent and OMI to SiteScope
• In-depth UCMDB and UD skills
• Experience in integrating with HP Service Manager in the following modules: Incident Management Module, Problem Management Module, and Change Management Module
• Experience developing and documenting processes, procedures, and policies for tool usage and integration
• Knowledge and experience with configuring alerts, dashboards and ad-hoc reports
• Strong understanding of service level management (SLAs, SLRs, etc)
• Determine and document tool backup and recovery procedures
• Experience with data management tools and databases (e.g., Oracle, DB2, SQL)
Other desirable Skills
• Strong interpersonal and communications skills
• Ability to relate to a diverse group of people including technical and development personnel, management, business customers, and vendors in a constructive and effective manner.
• Solid technical background coupled with desire and ability to grasp skills quickly, combined with deep attention to detail along with excellent verbal and written communication skills