Business Analyst
About the role
Who is Shift?
Shift provides business finance to small and medium businesses (SMEs) in Australia, including Business Overdraft, Equipment Line, Asset Finance and Trade Account. Since 2014, Shift has funded more than 30,000 Australian businesses.
At Shift, our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.
About the Role:
As a Business Analyst at Shift, you will be embedded within a technology squad to support the delivery of business and technology solutions throughout the full product development lifecycle. In this role, you will collaborate with cross-functional teams - including product managers, developers, and operations to analyse business requirements and help deliver projects that align with business objectives.
What You’ll Do:
Collaborate with product managers, developers, and operations to gather and document business requirements
Serve as a key contact between technical teams and business stakeholders, ensuring effective communication
Create and maintain clear, up-to-date requirements, user journeys, and process maps
Break down business needs into testable stories and support delivery through the product development lifecycle
Support solution design, change management, and implementation planning
Assist with testing, validation, documentation, risk assessments, and project governance
Help manage vendor relationships and maintain project artefacts
Support post-implementation reviews and continuous improvement
What You’ll Bring:
Experience as a Business Analyst or Technical Analyst, preferably within financial services
Experience working in fast-paced, collaborative team environments
Strong analytical and conceptual thinking skills, with attention to detail in documentation
Ability to engage and work with a range of stakeholders across business and technical areas
Skilled in interpreting, documenting, and communicating technical and business processes
Experience contributing to the delivery of complex projects
Relevant qualifications in Business Analytics or equivalent
Key benefits:
Hybrid working: we’re headquartered in North Sydney with state-based workplaces and offer a hybrid work policy. Our offices have spaces for collaboration, socialising and focused work.
Parental leave: up to 26 weeks paid.
Strategy Week: twice a year the whole team comes together to hear the business strategy and product and technology roadmap first-hand, with fortnightly all-company business updates in between.
Flat structure: everyone can learn from each other and senior leaders across the business.
Wellbeing: benefits supporting your physical, psychological and financial wellbeing, from a day off on your birthday to end of trip facilities.
Additional information:
If you don’t meet all the qualifications or skills but think you’d be a great fit, please apply anyway.
Learn more about working at Shift at shift.com.au/careers.
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