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Technology Operations Analyst

G MASS

London, England, United Kingdom

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About the role

We are looking for a Technology Operations Analyst to join a Lloyd’s of London insurer. Sitting within the Engineering, Product & Delivery function, you will provide hands-on operational support to the IT department, looking after purchase orders, financial tracking, contract administration and planning activities so that technology leaders can focus on strategy, people and delivery.

This is a great opportunity for someone who enjoys the detail of keeping a department organised, likes working with a broad range of stakeholders and wants a varied, practical role at the heart of a technology team within a well regarded insurer.

Key Responsibilities

  • Raise and receipt purchase orders, ensuring goods and services are logged accurately and on time
  • Track departmental spend against budget and forecasts, keeping records up to date for leadership and Finance
  • Administer supplier and consultancy contracts, including renewals, documentation and key dates
  • Process invoices and resolve queries with suppliers, Finance and Procurement
  • Support planning activities for the department, including budget cycles and resource tracking
  • Organise leadership meetings, town halls, away days and other departmental events
  • Coordinate internal communications and announcements across the function
  • Maintain trackers and produce regular reporting on spend, suppliers and actions
  • Act as the first point of contact for vendor queries and external requests
  • Build strong working relationships with colleagues across Technology, Finance, Procurement and HR

Requirements

  • Experience in an operational, procurement or business support role
  • Hands-on experience with PO raising and receipting, invoice processing and financial tracking
  • Exposure to contract administration and supplier management
  • Strong organisational skills, with the ability to manage a high volume of day-to-day tasks accurately
  • Clear and professional communication skills, both written and verbal
  • Confident working with stakeholders at all levels of the organisation
  • Strong Excel skills and comfort using finance, procurement and collaboration tools
  • Exposure to insurance or the London Market would be beneficial but is not required

Benefits

Salary: up to £40k

Length: Permanent contract