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Sales Admin (Order Processing) - Night Shift

SolarEdge

Bangalore, India

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About the role

Description

Job Description


We are looking for Sales Admin - Order Processing to head a challenging position in SolarEdge Sales Operations team.

The Sales Admin - Order Processing will be responsible for Solaredge customer order processing, from booking to customer delivery, including:


·      Order processing through continuous communication with customers, operations and sales managers.

·      Ensuring an appropriate order flow according to organizational policies.

•       Continuous communication with worldwide SolarEdge departments, finance, sales operations, planning and sales

•       Supporting the sales department with other administrative tasks, if requested.

•       Ensure internal and external customer satisfaction, as it relates to customer orders and internal requests.

•       Troubleshooting in ordering processes and derivation of possibilities for enhancement.

•       Issue weekly reports, reflecting order statuses.

Requirements

Requirements

  •      BA in Business Administration or general field.
  •      Prior experience in an administrative role
  • Service-oriented, strong customer relationship and people skills.
  •      Experience in a high tech and global company– a plus.
  •      Fluency English.
  • Experience with ERP (Oracle – a plus). systems & Microsoft Office
  •      Team player and excellent communication skills.
  •      A well-developed sense of urgency, strong attention to detail with focus on accuracy.
  •      Working in US time zone (PST/ PDT)