IT Call centre support

Cary, NC, us

About the role

All your information will be kept confidential according to EEO guidelines.

Thanks for your time.

Kind Regards,

Sudhakaran M

Technical Recruiter

KRG Technologies Inc

Phone: 661 367 8000 Ext - 221 | Email: sudhakaran at krgtech.com

• Minimum 6 months to a year of IT call center experience

• Active Directory experience

• Password reset experience

• Ticketing System experience

• Windows/Outlook troubleshooting experience

• Remote Access experience

• Network connection troubleshooting experience

• Ability to actively seek a resolution for issue without assistance/think outside the box to aid in closing ticket in timely manner

• Escalation experience

• Professional attitude