IT Change Analyst / Service Delivery Manager
About the role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
Ajith | Resourcing Specialist
KRG Technologies Inc
Direct : 661-367-8000 Ext: 310 | Email: Ajith at krgtech.com
Job Description
Job Title: IT Change Analyst / Service Delivery Manager
Location: San Francisco, CA
Duration: Contract or Full Time
Job Description:
Mandatory Skills – Planning Skills, Understanding of Application Development Lifecycle, Process Definition and Documentation Skills, Experience with Compliance Process in the context of Software / Service Delivery
IT Change Management Analyst/Service Delivery Manager
• This role will lead the definition and documentation of service delivery processes.
• This role will work with the build and deployment team and also be responsible for Compliance and Reporting
• Monitors, reports, analyses and escalates as needed on day-to-day operational execution of IT Services
• Leads the development and management of all operational service metrics, scorecards, and continuous improvement opportunities