Demandware Technology
About the role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
Thanks & Regards
Ajith
KRG Technologies Inc.
25000 | Avenue Stanford | Suite 243 | Valencia, CA 91355
Phone: 661 367 8000 Ex: 310
Mail : ajith at krgtech.com
Job Description
Job Title: Demandware Technology
Location: San Diego, CA
Duration: Contract/ full time
Job Description:
Responsibilities
• Responsible for providing product support to users of the Demandware platforms (Digital, Order and Store).
• Supports and contributes to the growth of best practices for delivery of Demandware support services.
• Understand Demandware technologies and troubleshooting practices to ensure successful resolution of Demandware product issues.
• Complete assigned cases in queue with little or no supervision.
• Manage individual product issues to resolution.
• Contribute to the definition and evolution of Demandware methodologies, standards and best practices for support and product delivery
• Act as customer advocate interfacing with the Demandware teams.
• Provide technical guidance, mentorship, and coaching to internal and external technical resources regarding the support of their implementation and maintenance of ecommerce solutions based on Demandware best practices.