Critical Incident Management Analyst
About the role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job Description
The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of leaderships, compiling reports that support analysis of incident trends, and participating in post-incident debriefs following a critical incident.