IT Desktop Support

Additional Information

All your information will be kept confidential according to EEO guidelines.

Company Description

Healthcare Company

Job Description

Job Title:c/Telephony Analyst
Duration: 4+ Months
Location: Painted post, NY

• · Operations team member involved in the design and deployment of Cisco Call Manager solutions and IPT Deployments

• · Perform analysis and diagnosis of complex voice (Avaya or IPT) and data network issues

• · Provide consistent and frequent project status updates and project issues.

Skills/Experience:

• · 2+ years designing, deploying, installing and configuring complex Cisco IPT solutions with Cisco Unified Call Manager clusters, Cisco Unity Voice Mail

• · 5+ years troubleshooting and resolving complex Avaya Definity G3R issues

• · Strong experience configuring and troubleshooting Voice Gateways/Gatekeepers

• · Excellent documentation, presentation, and problem solving skills .

Education