Customer Care Associate Bilingual
About the role
Additional Information
Please let me know if you are available/interested so we can further discuss this position you can reach me
Pushkaraj Hachibatti @732- 983-4337
Company Description
www.irionline.com
Job Description
- Responsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers.
- Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call.
- Performance expectations are to meet or exceed operations production and quality standards.