Helpdesk Support
About the role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Qualifications
Personnel qualifications:
Experience in troubleshooting (i.e. resolving problems with software, hardware, configurations, etc.). At least one (1) year of experience in at least one of the following areas:
· Providing end-user support (including help desk, if required for assigned task) for various software
· Providing user and desktop support for all client-side systems
· Providing mobile device support (client-side) to include laptop, tablets, and Blackberry assistance
· Providing support and deployment for workstations and peripherals
· Providing support for office moves and desktop configurations