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Collection Management Officer (CMO) (2026-0220)

Acclaim Technical Services

Mclean, VA, United States

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About the role

Acclaim Technical Services (ATS), founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock Ownership Plan (ESOP) company—an uncommon advantage in our sector—we foster a culture of ownership, accountability, and shared success. This commitment to our people shows: ATS is consistently recognized as a top workplace in the DC area and continues to experience strong, strategic growth

We are actively hiring a Collection Management Officer with TS/SCI w/ Poly to join our team working in Mclean, VA. As a member of the program team, you will help drive collection from a strategic and programmatic basis and establish best practices for disseminating information from internal collections.  In this role you will be engaged in the full-life cycle of collection operations. 

Responsibilities:

  • Perform full range of case management and desk responsibilities
  • Evaluate intelligence for completeness, validity, relevance, quality, and sensitivity
  • Identify targets of operational interest, write requirements and guide collection and dissemination of information
  • Support the identification of targets of interest and provide tailored collection guidance
  • Support operational activities related to the assigned portfolio
  • Respond to/initialize communications to other offices; provide guidance; perform reviews, talking points, requirements, MOCs and MOFAs, prepare spot reports, admin plans and related documentation
  • Develop positive rapport with key consumers and stakeholders
Qualifications:
  • Customer CMO certification is strongly preferred
  • Minimum 7 years of experience related to the job description and demonstrated understanding of this role in the collection cycle
  • Minimum Bachelor’s Degree or higher; relevant experience can be substituted. 
  • Familiarity with the customer’s messaging system
  • Ability to analyze data and research results
  • Ability to work independently or as part of a team
  • Excellent interpersonal skills
  • Strong writing and communication skills and a willingness to help educate new officers
  • Excellent organizational skills to address complex issues

Salary range for this position is $180,000 - $190,00