Customer Contact Rep
About the role
Additional Information
$15/HR
6 months+
Company Description
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Customer Contact Representative must be recent college
graduates, who are critical thinkers, have strong written and verbal
communication skills, and are well versed in the use of computers.
Customer Contact Representative needs:
- Flexibility -Hours of operation,
- A Bachelor degree or equivalent work experience.
- Knowledge/experience in a high volume, production environment.
- One or more years of B2B experience.
Customer Contact Representative duties:
- Contact customers via email and/or outbound call to obtain information or advise status of order/correspondence
- Interface with Sales. Information Systems, Marketing, Legal and other departments to ensure compliance with process/procedures.