Tech support
About the role
Additional Information
$13/hr
3 months
Company Description
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Key responsibilities include:
- Educate clients regarding equipment and services
- Provide direction for assistance
- Qualify and process new sales Opportunities
- Process Service Requests for equipment repair
- High school diploma or equivalent.
- Exhibit proficiency in e-mail and Internet.
- Proven organizational skills.
- Strong track record in the area of client service.
- Flexible to work anytime between the hours of 7AM-7PM Mon-Fri
Skills
- Cisco/CompTIA/Microsoft Certification or equivalent
- Computer Science Degree preferred
- Call Center experience preferred.
- High school diploma or equivalent.
- Bilingual: French/French Canadian preferred