Help Desk
About the role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
Work for one of the nation's largest and most prominent values-based youth development organizations. The non-profit company provides a program for young people that builds character, trains them in the responsibilities of participating citizenship, and develops personal fitness.
For over a century,the non-profit has helped build the future leaders of this country by combining educational activities and lifelong values with fun. The company believes — and, through over a century of experience, knows — that helping youth is a key to building a more conscientious, responsible, and productive society.
Job Description
Hours: 8 – 5, Monday through Friday. The center is open 7:00 – 7:00 so some overtime might be required.
Duties: Answer phones, answer emails, provide basic technical support to council, such as connectivity, Outlook, proprietary software, password reset.
Customer base: Mostly employees that belong to the national office or our individual councils throughout the country. Some volunteer support is required.
Qualifications
Requirements: Should have an excellent voice on the phone, great customer service skills, decent spelling and grammatical skills, troubleshooting, typing – 45 wpm.