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Debrief Operative

DPD UK

Guildford, England, gb

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About the role

Additional Information

     

     

    Company Description

    Location: DPD Guildford - Prime 24, Lyon Way, GU16 7EX

    • Contract Type: Permanent  / 40 Hours per week.
    • Shift Pattern: Sunday - Thursday
    • Hours of Work: 12:00 - 20:30

    Why DPD? (The Good Stuff) 

    We know there’s more to life than just a paycheck. We offer a benefits package designed for the modern world:

    • Pay Rate: £12.71 per hour + enhanced overtime rates.
    • Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
    • Extra Time Off: Milestone Days to celebrate life’s big moments + Holiday Trading.
    • Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
    • Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
    • Financial Peace of Mind: Free Life Assurance (4x salary).

    Job Description

    DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience.

    What You’ll Be Doing

    • Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions.
    • Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP).
    • Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point.
    • Process Pro: Running the driver debriefs and keeping the paperwork tight.
    • Safety First: Keeping the workspace safe and secure for everyone.

    Kit: Full training, uniform, and PPE provided.

    Qualifications

    Are You The One?

    We’re looking for someone who care. You don’t need a decade of experience, but you do need:

    • Energy: Passion, self-determination, and a "can-do" attitude.
    • Focus: A keen eye for detail and the ability to multitask under pressure.
    • Tech Savvy: Comfortable with computer systems and handheld devices.
    • Team Spirit: A reliable, punctual team player who’s down to help out where needed.

    DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective. To find out why DPD is a great place to work for everyone please click on the following link - You & DPD