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Legal Conflicts Account Specialist

Latitude

Baltimore, MD · Washington, DC View all 4 locations
  • Baltimore, MD
  • Washington, DC
  • Philadelphia, PA
  • Wilmington, DE
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About the role

We are seeking a talented member to join its Collections department. The Client Accounts Analyst will coordinate and work with a professional and cohesive team, handling all communications with attorneys and clients to ensure payments, along with evaluating and maintaining accurate records for same.

Responsibilities

  • Responsible for own portfolio of clients
  • Maintain strong attorney and client relationships
  • Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
  • Perform collection calls on a daily basis
  • Maintain level of communication with attorneys and clients via telephone and email
  • Interact with Billing Department regarding client account status
  • Requirements

  • 5+ years of high volume law firm collections experience 
  • Accounts Receivable knowledge/experience in addition to collections experience is a plus
  • Experience in Aderant and Star Collect preferred
  • High school diploma/GED required